Please note that some products are manufactured by AutoEd, are made to order and utilise items sourced from different areas. There may be a 4-6 week waiting period from purchase to delivery, with some remote areas of Australia or overseas incurring additional waiting times. 

Upon purchase of a product, you will receive confirmation of purchase and an email later down the track, confirming shipping when items are packaged and sent. You will also receive relevant information including a tracking number for your convenience. 

If the confirmation of shipping email does not come through within 3 weeks, please be sure to email us directly at with your full name and receipt number. 


Please read our returns policy within the Terms and Conditions.

If you believe you are eligible to return an item, please email us at